Under what circumstances can the products be returned?

E-BIKES

We accept the returns within thirty (30) days of delivery. 

Return an e-bike that is not defective or damaged, you must contact YOUNG ELECTRIC within thirty (30) days of your receipt of the e-bike. 

The e-bike must have less than three (3) miles on the odometer, be free of any wear and tear, dirt, dust, fragrance, or any other signs of use, and must be in the same packaging and condition that you received it and must include all items that were inside the box (charger, keys, hardware, etc.). 

You must receive prior authorization and a prepaid return shipping label from YOUNG ELECTRIC. 

Any warranty issues must be resolved prior to processing a return. 

Returns are not allowed after thirty (30) days of the delivery date.

ACCESSORY AND REPLACEMENT PARTS

Any purchase of accessories or receipt of a replacement part under the Limited Warranty shall be eligible for return within thirty (30) days of receipt. 

Any returned accessory or replacement part must be unused, free of any wear and tear, dirt, dust, fragrance, or any other signs of use, and must be sealed and unopened in the same packaging and condition in which you received it.