What should I do if the e-bike pedal assist system is not working properly?

If the e-bike pedal assist system is not working properly, you can take the following steps to diagnose and potentially resolve the issue:

1. Check the Battery Level: Ensure that the e-bike's battery is adequately charged. A low battery can affect the pedal assist system's performance.

2. Inspect Wiring and Connections: Examine all the wires and connections, including those from the battery to the motor and the display. Loose or damaged connections can lead to issues.

3. Check for Error Codes: Young e-bikes have display screens that can show error codes. Consult your user manual to interpret these codes and identify any specific issues.

4. Adjust Assist Levels: Make sure you have the correct assist level selected on the display. Most of Young e-bikes have multiple levels of assistance that can be adjusted.

5. Inspect the Sensor: The pedal assist system often relies on sensors to detect pedaling. Ensure that these sensors are clean and functioning correctly. Dirt or debris can interfere with their operation.

6. Examine the Motor: The motor may be a source of the problem. Listen for unusual noises, and if you suspect a motor issue, contact the manufacturer or a bike shop for inspection and potential repairs.

If you can't diagnose or resolve the issue on your own, it's advisable to contact Young customer service.